Terms of purchase

Guarantee and delivery conditions

Torrakas responsibility for the product ceases one year after the delivery date. Purchased goods are normally delivered within 1–3 working days if the garments are in stock and do not need to be customised. If the expected delivery time is longer, this will be stated in your order confirmation. A delivery fee will be charged.

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You have the right to return and exchange for a different size or colour within 10 days of purchase, provided the garment is unworn, undamaged and not made to order. A copy of the invoice and delivery note must always be enclosed with the return. Please note that you (the customer) are liable to pay for the return shipment and the cost for the shipment back to you

Note: The goods must be sent by business parcel to: Torraka, Annebergsvägen 3, SE-432 48 Varberg, Sweden. Specify clearly what goods you want to exchange the item for (indicating item no., size, colour etc.) The goods must be returned in the condition in which you received them, and preferably in the original packaging.

Please note:

Customised garments, printed garments or garments with company logos cannot be exchanged.

Discounts and special offers

Any valid discounts and special offers will be applied by Torraka when your order is processed. No price reductions will show up on the receipt you receive via e-mail. They will only show in the invoice enclosed with the parcel.